Alia Specialized Industries (Zaitt) is ISO &
HACCP certified. Accordingly we have
developed a quality and a food management
systems that complies with ISO 9002:2000 and
HACCP standards. Both systems are
continuously improved to ensure our
commitment to quality and safety of our oil
taking into consideration our customers’
expectations and requirements. Procedures
include, quality assurance, hygiene and
safety and are fully implemented covering raw
material supply, inspection, production of
oil in a hygienic environment, final testing
of produced oil, and finally packaging,
preservation and delivery to our customers.
Hazard analysis(HACCP) was conducted covering
the whole production, and Critical Control
Points were identified with proper corrective
and preventive actions to be taken when
deviation occurs from specified requirements.
A procedure for handling of customer
complaints and responding to their feedback
to ensure their full satisfaction is being
constantly applied as part of (HACCP) system.
